55 AI Solutions for Small Business Growth
Automation Tools
1. Zapier
An automation tool that connects different apps and automates workflows between them. It allows small business owners to create automated processes without coding knowledge, enabling data to flow between different business systems.
You can integrate apps like Salesforce, Intuit, Google, and Dropbox to move data between them automatically, so you can focus on your most important work.
2. Microsoft Power Automate
A workflow automation tool that connects different applications and automates processes. It’s a solution for creating connections between systems that would otherwise require manual data transfer.
It can modernize and integrate operations at scale, maintain visibility and control with enterprise-grade governance, monitor and protect your data, and continuously improve with process insights.
3. monday.com
A work management platform with AI features that help automate workflows and project management. Its AI capabilities can suggest task assignments, automate status updates, and provide insights on team productivity.
A work management platform that helps teams manage all kinds of work in one place. While it's best known as a project management tool, it goes far beyond planning projects and tracking tasks. You can manage resources, track portfolios, and create automated workflows to streamline operations across teams.
4. make.ai
A visual automation tool that connects multiple apps and services into advanced workflows. It allows small business owners to automate complex processes with drag-and-drop logic, saving hours of manual work.
Make allows you to visually create, build, and automate workflows. Use the playful drag-and-drop interface to connect apps in a few clicks, and build limitless workflows called scenarios.
5. IFTTT
An automation platform that links everyday apps and devices through simple “if this, then that” rules. Small business owners can use it to handle repetitive tasks like posting updates, sending notifications, or managing integrations.
A simple no-code interface, combined with 1,000+ of today's most popular business, personal and smart home apps, allows you to quickly create sophisticated automations.
6. Trello Automation (Butler)
A built-in automation tool inside Trello that manages tasks, triggers rules, and schedules actions. Business owners can streamline project management and reduce manual admin by letting Butler handle routine steps.
AI Assistants and Content Creation
7. ChatGPT (OpenAI)
An AI assistant tool that can write content, answer questions, and help with creative work. It serves as an example of "smart AI assistants" that can handle tasks like content creation, customer service responses, and business communications.
8. OpenAI-API
A programmable interface that allows businesses to integrate OpenAI's language models into their applications and workflows.
It enables customized AI solutions that go beyond what's possible with ChatGPT's interface, including content generation, classification, and data extraction.
9. Gemini (Google)
Google's conversational AI assistant can help with content creation, research, and creative work.
It provides an alternative to ChatGPT with different capabilities and knowledge bases, giving small businesses another AI assistant option.
10. claude.ai
An AI assistant from Anthropic, designed with a focus on helpful, harmless, and honest interactions. It excels at long-form content and complex reasoning tasks that can help small businesses with documentation, policies, and detailed planning.
Claude AI is an advanced AI assistant and Large Language Models (LLMs) designed for safe, helpful, and natural conversation, excelling at tasks like writing, coding, summarizing, reasoning, and data analysis, with features like multimodality (text, image, audio input) and large context windows for handling complex documents, all guided by Anthropic's Constitutional AI principles for ethical behavior.
11. jasper.ai
An AI content platform specifically designed for marketing content creation, including blog posts, social media, and ads. It offers templates and frameworks tailored to marketing needs that general AI tools might not provide.
Jasper deeply understands marketing, delivering advanced brand control and an intuitive AI toolkit that allows marketers to build apps and workflows to accelerate their success.
12. Notion AI
An AI writing assistant integrated into the Notion productivity platform that can draft, edit, and summarize content. It helps small business owners create documentation, meeting notes, and project plans more efficiently.
Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize work, all in one place. With Notion AI, you can augment your capabilities in new and unexpected ways. Leverage the power of AI right inside Notion, across all your notes and docs, without the need to jump between your work and a separate AI-powered tool.
13. Grammarly
An AI writing assistant that checks spelling, grammar, tone, and clarity in business communications. It helps ensure all customer-facing content maintains professional quality while saving time on proofreading and editing.
Grammarly is the trusted AI assistant for communication, helping individuals and teams write clearly, confidently, and consistently across tasks and workflow. From daily emails to high-stakes reports, Grammarly helps communicate with polish and impact. And Grammarly works where you do, integrating with one million apps and websites so you can focus on your message, not your mistakes.
14. Copy.ai
An AI writing assistant that generates marketing copy, product descriptions, and ad text in seconds. It helps business owners create persuasive content faster without needing a dedicated copywriter.
Utilizing advanced machine learning algorithms, it offers a range of writing assistance, including content creation for social media posts, blog articles, emails, and more. The platform aims to help businesses, marketers, and writers enhance productivity and creativity by providing inspiration and reducing the time spent on drafting content.
15. Surfer SEO
An SEO optimization tool that uses AI to analyze top-ranking pages and provide keyword and content recommendations.
Business owners can improve their search visibility and attract more qualified traffic with data-backed insights. It helps your brand appear where real decisions are made, on Google, within AI-generated answers, and across the web.
16. Descript
An AI-powered audio and video editor that transcribes, edits, and repurposes media files. It makes it easy for small businesses to produce professional podcasts, training, or marketing videos quickly.
With the world’s first AI co-editor, ‘Underlord’, you can make a video just by describing your vision. It will create, edit, and design your video, all under your direction.
Marketing and Customer Engagement
17. Midjourney
An AI image generation tool that creates professional-quality visuals from text descriptions. It allows small businesses to produce custom marketing imagery without graphic design skills or expensive stock photo subscriptions.
This tool serves both individual creatives and larger organizations, aiming to enhance artistic and design processes by transforming written ideas into visual outputs. The use of advanced AI techniques allows Midjourney to assist users in visualizing concepts, promoting an interplay of human creativity and machine intelligence to push boundaries of design and imagination.
18. DALL-E (OpenAI)
OpenAI's image generation system creates original, realistic images from text descriptions. It enables small businesses to quickly generate custom visuals for marketing, product demonstrations, and social media content.
DALL·E 2 can expand images beyond what’s in the original canvas, creating expansive new compositions, and make realistic edits to existing images from a natural language caption. It can add and remove elements while taking shadows, reflections, and textures into account. Finally, DALL·E 2 can also take an image and create different variations of it inspired by the original.
19. Canva
A design platform with integrated AI tools that help create marketing materials, social posts, and presentations. Its AI features include text-to-image generation, Magic Design, and text effects that simplify design for non-designers.
Canva is an end-to-end AI-powered visual communication and collaboration platform that enables you to design everything from presentations to infographics, videos, documents, websites, social media graphics, and more. With pre-templated designs and thousands of stock images, videos, soundtracks, and fonts, Canva is a simple way to create visual content at scale.
20. Mailchimp
An email marketing platform that enables automation of welcome messages and email sequences for customers. It allows small businesses to set up automated marketing communications that trigger based on customer actions.
Mailchimp provides tools specifically tailored to meet the needs of companies aiming to drive customer engagement, nurture leads, and foster long-term loyalty through email marketing.
21. Kit (Formerly ConvertKit)
Kit (formerly ConvertKit) is an email marketing automation tool for creators that delivers an intuitive solution to build newsletters, email campaigns, and digital products through customizable forms, landing pages, email templates, and product embeds.
When joined together, Kit is the creators' solution to growing their business and earning a living online.
22. Buffer
A social media management tool that allows for scheduling posts across multiple platforms.
It enables business owners to plan and automate their social media presence rather than posting throughout the day.
23. Hootsuite
A social media management platform that enables scheduling and automation of social media posts. It's presented as a time-saving alternative to manual social media management that requires constant attention.
Hootsuite powers social media for brands and organizations around the world, with unparalleled expertise in social media management, social insights, employee advocacy, social selling, and social customer care.
24. Albert.ai
An AI platform used for automating social media content creation and optimization. Albert is a cloud-based artificial intelligence platform that plugs into a digital marketer’s existing tech stack and operates it.
Albert is the self-learning digital marketing ally for marketers: a thinker, a doer, and a support system; autonomously orchestrating and evolving campaigns.
25. HubSpot Marketing Hub
A comprehensive marketing platform with AI capabilities for content optimization, lead scoring, and predictive analytics. Its AI tools help small businesses automate marketing processes and make data-driven decisions without specialized knowledge.
With Marketing Hub, all your marketing tools and data are on one easy-to-use, powerful platform. You’ll save valuable time and get all the context you need to provide a personalized experience that attracts and converts the right customers at scale. Plus, marketers can keep data at the center of everything they do because Marketing Hub is built as part of the HubSpot CRM platform. When using the full CRM platform, marketers can achieve unparalleled alignment with sales to prove ROI and validate investments.
26. Typeform
An interactive form and survey platform that can collect customer data and feedback with AI-powered analysis capabilities.
It helps small businesses in gathering insights from customers, which increases response rates.
27. ActiveCampaign
A marketing automation platform that combines email campaigns, CRM, and AI-driven personalization. It allows small businesses to nurture leads, improve targeting, and build stronger customer relationships.
ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition.
28. Pictory
An AI video creation platform that transforms scripts or blog posts into short, engaging videos. Business owners can repurpose written content into visual marketing assets without needing video editing skills. Designed to help businesses, content creators, and marketers efficiently produce high-quality videos.
Pictory’s AI tech enables users to quickly generate videos from text content or enhance existing videos by condensing, editing, and adding captions automatically, thus streamlining the video production process and making it more accessible to individuals without professional editing skills.
29. Manychat
A chatbot and messaging automation tool for Instagram, Facebook, and WhatsApp. It enables small businesses to engage followers, answer questions, and generate leads with conversational AI, automating interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand.
Whether you are looking to generate more leads, automate your campaigns, or improve customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs.
Customer Service Solutions
30. Hostie
An AI tool for restaurants that manages reservations by analyzing booking patterns and optimizing seating arrangements. This innovative tool ensures that every call, text, or inquiry is handled in the unique voice of your establishment, minimizing missed reservations and maximizing guest satisfaction.
By automating responses to common questions about reservations, operating hours, takeout options, and events, Hostie allows your staff to concentrate on delivering exceptional service while maintaining a seamless interaction with guests.
31. Drift
A conversational AI platform focused on sales and marketing automation through intelligent chatbots. It helps businesses capture and qualify leads 24/7 through automated website conversations that feel natural and helpful.
A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey.
A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but also a platform that completely modernizes the B2B website experience.
32. Fin by Intercom
A customer messaging platform with AI-powered chatbots that can handle common customer inquiries. Its Resolution Bot can answer questions instantly, route complex issues to humans, and continuously learn from interactions.
Fin by Intercom is the best-performing AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale.
33. Ada
An AI-powered customer service automation platform designed to resolve common customer inquiries without human intervention. It specializes in creating conversational AI experiences that can handle complex customer service scenarios.
Ada is the omnichannel AI platform for customer service. Built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has over 5.5 billion interactions since 2016.
34. Zendesk AI
AI customer service features integrated into the Zendesk support platform that automate responses and suggest solutions to agents. It combines automated self-service with intelligent assistance for human agents when needed.
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster.
Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience, from self-service to agents and admins, improving efficiency at scale.
35. Tidio
A live chat and AI chatbot platform designed to help small businesses connect with customers in real time. It improves response speed, automates FAQs, and increases sales opportunities through instant support.
Tidio is an all-in-one customer support software suite comprising a help desk, live chat, chatbot automation, and AI agent features. Over 300,000 businesses across ecommerce, services, and tech use Tidio to streamline communication, resolve issues faster, and drive more sales.
36. Freshdesk AI
A customer service platform with AI-powered features for ticket routing, automated replies, and insights.
It enables businesses to provide professional support without overburdening small teams.
37. Forethought
An AI-powered customer support platform that predicts intent and automates responses. It helps small businesses reduce support tickets and provide faster, more accurate answers to customers.
Forethought's AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation.
By actively learning, making decisions, and providing intelligent responses, it enables support teams to achieve industry-leading results while minimizing inefficiencies.
Financial and Administrative Tools
38. FreshBooks
An invoicing and accounting solution that automates the creation and sending of invoices. It helps small businesses reduce time spent on financial tasks through automation.
FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform, no complicated spreadsheets or convoluted software.
39. Wave
Wave is a comprehensive financial services and software company designed specifically for small business owners, freelancers, and consultants.
Wave's products include free accounting software, invoicing, and receipt scanning, along with paid payroll services and credit card processing.
40. Calendly
Calendly helps individuals, teams, and organisations automate the meeting lifecycle by eliminating the back-and-forth of scheduling.
Calendly’s cloud-based platform offers a new layer of the modern digital technology stack by connecting with critical tools to automate scheduling workflows, creating a more delightful customer experience, and providing insightful, measurable data to drive better business outcomes.
41. Acuity (Squarespace)
Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create a seamless booking experience to match your online presence.
Give clients the ability to book, reschedule, cancel, and pay for your services all on their own, while you take control of your calendar and automate workflows. Acuity is a part of Squarespace and integrates with leading third-party applications.
42. Stripe
Stripe’s Payments platform helps you accept credit cards, debit cards, and popular payment methods around the world.
Its easy-to-use APIs, no-code payments options, and software solutions enable you to launch a company, experiment to find product-market fit, and grow and scale revenue quickly.
43. Square
Square Payments is a flexible POS system built for every kind of business, from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place.
Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel.
44. Intuit QuickBooks
An accounting platform that uses AI to automate expense tracking, invoicing, and forecasting.
Small businesses can gain better financial visibility and reduce time spent on bookkeeping tasks.
45. Expensify
An expense management tool that scans receipts, categorizes expenses, and creates automated reports. Business owners can reduce manual data entry and maintain organised finances.
Expensify is the easiest way to do your expenses, travel, and corporate cards. Built for businesses of all sizes and trusted by 15 million members worldwide.
46. Gusto
Gusto is a comprehensive human resources (HR) solution designed to assist businesses in managing their payroll, benefits, hiring, and employee management needs. This platform caters to a wide range of organizations, from startups to established enterprises, providing essential tools that streamline HR processes and enhance team engagement.
By consolidating various HR functions into a single, user-friendly interface, Gusto simplifies the complexities of workforce management, allowing businesses to focus on growth and development.
Analytics and Decision-Making
47. Zoho Analytics
An AI-powered business intelligence and analytics platform that helps small businesses make sense of their data. It includes features like ‘Ask Zia’, an AI assistant that can answer questions about business data in natural language.
Zoho Analytics is an AI-powered self-service BI and analytics platform that helps businesses collect, prepare, visually analyze, and present insights from their data, all within minutes. It allows you to create and manage complex ETL data pipelines using its visual pipeline builder, process stream data for real-time analytics, and set up a strong metrics layer for quality analysis and management.
48. Tableau
A data visualization and analytics platform that transforms raw data into interactive dashboards. It allows small businesses to make smarter, evidence-based decisions with clear visual insights.
Tableau is the world’s leading AI-powered analytics platform. Offering a suite of analytics and business intelligence tools, Tableau turns trusted data into actionable insights so you can make better decisions every time.
49. Looker Studio (Google)
A free analytics tool that creates customizable dashboards from various data sources. Small business owners can track performance metrics in real time without complex coding.
Looker Studio offers self-service business intelligence with unmatched flexibility for smarter business decisions.
Featuring connections to more than 1,000+ data sources, you can create highly visual, intuitive reports and share them with your team with consistent metrics.
Productivity and Communication
50. Loom AI
A video messaging tool with AI capabilities for automatic transcription, summaries, and highlights. It enables asynchronous video communication with AI-enhanced features that make videos more searchable and actionable.
Record your screen and camera bubble, then share your video instantly with a link. Sending a Loom saves time and enhances clarity compared to scheduling live meetings or crafting lengthy emails. You get more focus time (fewer meetings), with the clarity and nuance that comes with live conversation.
51. Krisp
An AI-powered noise cancellation app that removes background noise during calls and meetings. It ensures professional-sounding communications regardless of environment, particularly valuable for small business owners working from varied locations.
Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conversion, voice translation, transcription, summarization, and other AI-driven voice features. It provides a privacy-first, scalable audio solution for calls, meetings, customer support, and embedded voice applications.
52. Otter.ai
An AI meeting assistant that records, transcribes, and summarizes meetings and conversations. It creates searchable, shareable notes from any voice conversation, saving time on meeting documentation and follow-up.
Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations, design, customer success, customer support and cross-functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights.
53. Slack
A team communication platform enhanced with AI tools for search, automation, and workflows. It helps small businesses stay organized and reduce wasted time in team coordination.
Slack is the single workspace that connects you with the people and tools you work with every day, no matter where you are or what you do.
With Slack, you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps.
54. ClickUp AI
A productivity platform with built-in AI for writing, summarizing, and managing tasks. Small businesses can centralize projects, documents, and communication in one system.
ClickUp is the world’s first ‘Converged AI Workspace’, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work together.
55. Fathom
An AI meeting assistant that records, transcribes, and summarizes Zoom calls. It saves small business owners hours by automatically capturing and highlighting key takeaways.
Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes.
Receive accurate, actionable meeting summaries and action items moments after your meeting.